Shipping Policy | Trevya
At Trevya, we strive to provide fast, reliable, and secure shipping for all our products. Please read our Shipping Policy to understand how we handle delivery, processing times, and tracking.
1. Order Processing
- Orders are typically processed within 1–2 business days after payment confirmation.
- During peak seasons or holidays, processing times may take slightly longer.
- You will receive an order confirmation email once your order has been processed and is ready for shipment.
2. Shipping Methods & Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time* |
|---|---|
| Standard Shipping | 3–7 business days |
| Express Shipping | 1–3 business days |
| International Shipping | 7–21 business days |
*Delivery times may vary depending on your location and courier service.
3. Shipping Charges
- Shipping costs are calculated at checkout based on your location, order weight, and shipping method.
- Free shipping promotions may be available for orders over a certain amount — check the website for current offers.
- Please note that customs duties, import taxes, or additional fees for international orders are the responsibility of the customer.
4. Order Tracking
- Once your order has shipped, you will receive a tracking number via email.
- Use this tracking number to monitor your order’s progress online and stay updated on delivery.
5. Lost or Damaged Shipments
- If your order is lost or arrives damaged, please contact support@trevya.store immediately.
- We will work with the shipping carrier to resolve the issue and ensure you receive your product or a replacement.
6. Address Accuracy
- Please ensure that your shipping address is accurate and complete at the time of checkout.
- Trevya is not responsible for delays or non-delivery caused by incorrect or incomplete addresses.
7. Contact Us
Business Name: Trevya
Business Address: 403 Ring Ave N, Canby, MN 56220, USA
Business Hours: Monday to Friday – 9:00 AM to 5:00 PM (GMT -05:00)
Business Email: support@trevya.store
Business Phone: +1 (507) 555-2384
Trevya — Reliable Shipping, Secure Delivery, and Peace of Mind.